Rating: 4.1 ★ (302 ratings)
Hearty all-day breakfasts kickstart your shopping trip at Boswells Cafe, conveniently located within Templars Square Shopping Centre in Cowley. This family-friendly spot serves a wide array of freshly prepared food, all made to order, setting it apart from many high street competitors. Whether you're after a classic bacon and mushroom baguette, a light lunch of sandwiches or paninis, or a comforting jacket potato, their menu caters to diverse tastes. They also offer a dedicated children's menu for younger visitors. The friendly service extends to catering for various dietary needs, with vegetarian and gluten-free options readily available, ensuring everyone can find something delicious.
More than just a place for a quick bite, Boswells offers a welcoming atmosphere with comfy sofas, making it an ideal pitstop to relax and recharge. The cafe is designed to be accessible for all ages, with ample seating, highchairs, and wheelchair access. Enjoy a perfectly crafted espresso or a creamy latte from their baristas, or opt for a refreshing smoothie or an indulgent cake. Potted palms and a split-level layout add to the spacious and interesting environment. It's a popular spot for catching up with friends or enjoying a family outing while taking a break from exploring the 76 businesses within Templars Square.
Monday: 8:00 AM – 4:45 PM; Tuesday: 8:00 AM – 4:45 PM; Wednesday: 8:00 AM – 4:45 PM; Thursday: 8:00 AM – 4:45 PM; Friday: 8:00 AM – 4:45 PM; Saturday: 8:00 AM – 4:45 PM; Sunday: 10:00 AM – 4:00 PM
+44 1865 774566
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I ordered steak pie and chips. When the order arrived, I thought of adding a bit of spice with my meal, and added only a very small portion of the biryani rice I bought from the other vendor in the lobby of Templar Square. I did not intend eating loads of rice as I was looking forward to my steak pie & chips.
Immediately, a staff from the till stood in front of me where I was seated, & STERNLY told me off (felt like a school girl being told off by her teacher) that I should not eat any other food apart from what i bought from them.
It is the HOW it's been communicated. I would understand and feel better if it was professionally explained to me right there.
I think you need to subject your staff (the one who told me off was an Asian lady, not able to get her name unfortunately) to Compassionate customer care workshops.
For me, never again.
There are many other cafes who respect their customers more.