Things To Do

Hotel Chocolat

Unit U45A, Westgate, Oxford Castle, Oxford, OX1 1NZ, GB

Rating: 4.4 ★ (421 ratings)

Details

Within the Westgate centre, Hotel Chocolat offers more than just exceptional chocolate; it provides a direct connection to the journey of the cocoa bean. This upmarket chocolatier uniquely owns its own cacao farm in Saint Lucia, the Rabot Estate, ensuring an ethical and sustainable approach from tree to treat. While some of their branches feature cafes, this Oxford location focuses on the retail experience, inviting you to explore a wide array of finely crafted chocolates. Their commitment to quality is evident in every product, reflecting a deep understanding of cacao that began with their St. Lucian plantation. Here, the story of chocolate unfolds, from the lush rainforests where their beans are cultivated, to the meticulously crafted bars and confections available in store.

Visitors to the Oxford store can sometimes participate in engaging in-store events, such as guided chocolate tasting experiences designed to reveal your personal flavour profile. These sessions, often including "Love Match" events, take you on a tasting journey through various recipes, from fruity notes to rich dark chocolate, helping you discover your preferences under the guidance of experts. For a deeper dive, Hotel Chocolat occasionally offers insights into the chocolate-making process, referencing their "Tree to Bar" philosophy born from their work on the Rabot Estate. While full chocolate-making workshops might be exclusive to specific locations or their St. Lucian farm, the Oxford store provides a delightful immersion into the world of high-quality, ethically sourced chocolate.

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Location

Opening Hours

Monday: 10:00 AM – 8:00 PM; Tuesday: 10:00 AM – 8:00 PM; Wednesday: 10:00 AM – 8:00 PM; Thursday: 10:00 AM – 8:00 PM; Friday: 10:00 AM – 8:00 PM; Saturday: 9:30 AM – 8:00 PM; Sunday: 11:00 AM – 5:00 PM

Contact

+44 1865 250236

Comments

Elias Ahmadi
20 Jan 2026
4.0 ★
Tried the soft serve today and it was very delicious, but I felt slightly misled by the description of “infused with cacao nibs”. The taste was very delicious but overwhelmingly milky. I tried to gaslight myself that there was a subtle cacao flavour underneath but it was so faint my tastebuds wasted far too much energy trying to discern it. Please be bolder with the chocolat, Hotel Chocolat! But it was still so tasty that I really can’t complain. Lovely staff as well. Would love to come back to see what else they have to offer! Also very reasonable pricing with the app’s 20% discount.

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